处理退货的事

S= Salesperson（售货员） C= Customer（顾客）

The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.

顾客只挑了一件衬衫和一条裤子，接着店员把它们包起来给他。

C: What is your policy on returns?

顾客：你们怎么处理退货的事？

S: If you bring them back with your receipt within seven days, you'll get a full refund. Also, if you need alterations to the pants, just bring them in and we'll do them for free.

店员：如果您在7日之内携带收据退货，就可全额退款。此外，如果您需修改裤子，就把它们带来，我们会免费服务。

C: Sounds good.

顾客：听起来不错。

S: That'll be $70, please. Will you be paying by cash or charge?

店员：一共70美元，您要付现金还是刷卡呢？

C: Charge. Here's my card.

顾客：刷卡，这是我的卡。

S: Okay, sir, here you are. Thank you very much.

店员：好了，先生，请收回去。非常谢谢您。

单词学习笔记

1．pick out… 挑选……

例：Tracy went to the department store to pick out some gifts for her friends. （特蕾西到百货公司为她朋友挑选一些礼物。）

2．bring sth back 带回某物= bring back something

例：Mr. Wilson made a business trip to. Europe and brought back some souvenirs for his children. （威尔森先生到欧洲出差，并为他的孩子带回一些纪念品。）

3. receipt n．收据

4．refund n．退款

5．alteration n. 修改；改变

alter vt. 修改（衣服，房屋等）；改变（形状，外貌等） make an alteration to sth 修改／变更某物 例：Because of his spy's report, the general made several alterations to his battle plan. （由于情报人员的报告，那位将军把作战计划做了几项修正。） Your skirt should be altered; it's too long. （你的裙子应该改一改，它太长了。）